Privacy Policy

Privacy Policy

Urban Souq ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us.

Information We Collect

  • Name, email address, phone number, and shipping address
  • Order history and payment details (processed securely through our payment providers)
  • Browsing behavior on our website through cookies

How We Use Your Information

  • To process and deliver your orders
  • To communicate with you about your orders
  • To improve our products and website experience
  • To send promotional offers, if you've opted in

Data Sharing

We do not sell your personal information to third parties. We only share necessary details with shipping partners and payment processors to fulfill your order.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us.

Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings.

Contact Us

For any privacy-related questions, please reach out through our Contact page.